Triptideinn is a free-to-play social gaming platform. All rewards, perks, tournaments, and VIP features are entirely virtual, for entertainment purposes only, and have no real-money value or cash prizes. No real-money gambling is offered.

Privacy Policy

Last Updated: 08 February 2026

This Privacy Policy explains how personal information is collected, used, stored, and protected when you access or use https://triptideinn.com (the “Website”).

This Privacy Policy is designed to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Triptideinn is a free-to-access social entertainment platform.
The Website does not offer real-money gambling, betting, or wagering, and no cash prizes or monetary rewards are provided.

By using the Website, you agree to the practices described in this Privacy Policy.

1. Entity Identity and Operator Information

The Website is operated by:

MQ SOFTWARE
Business ID: 440005106
Registered Address: 654 Rue Botzaris, 75019 Paris, France
Support Email: [email protected]

MQ SOFTWARE is the legal entity responsible for the operation of the Website and acts as the data controller for personal information collected through the Website.

2. Information We Collect

We collect only personal information that is reasonably necessary for the operation of the Website.

2.1 Personal Information (Provided Voluntarily)
  • Name (if submitted via a contact form)
  • Email address (when contacting support or submitting enquiries)

This information is collected solely to respond to enquiries or provide support.

2.2 Technical and Usage Information

We may automatically collect limited technical data, including:

  • IP address
  • Browser and device type
  • Pages viewed and time spent on the Website
  • Referring URLs
  • Aggregated analytics data

We do not collect:

  • Payment details
  • Financial information
  • Government-issued identification
  • Gambling transaction data

3. Purpose of Collection (APP 3 & APP 5)

Personal information is collected only for the following purposes:

  • Operating and maintaining the Website
  • Responding to enquiries and support requests
  • Improving Website performance and usability
  • Monitoring security and preventing misuse
  • Meeting legal and regulatory obligations

Personal information is not used for unrelated purposes without consent.

4. Cookies and Consent (APP 3)

The Website uses cookies and similar technologies.

Essential Cookies

These are required for core Website functionality and are loaded automatically.

Non-Essential Cookies (Analytics / Performance)

Analytics cookies are loaded only after user consent, where applicable, via a cookie banner or browser settings.

Users may manage or withdraw cookie consent at any time through browser controls or cookie settings.

5. Disclosure to Third Parties

We do not sell, rent, or trade personal information.

Limited data may be shared with trusted service providers strictly for operational purposes, including:

  • Website hosting and infrastructure providers
  • Security and fraud-prevention services
  • Analytics providers (e.g., Google Analytics)

All third parties are required to process data in accordance with applicable privacy laws and contractual safeguards.

6. Overseas Data Transfers (APP 8)

Personal information may be processed or stored outside Australia, specifically in:

  • France (business operations)
  • United States (analytics and infrastructure providers)

Where overseas transfers occur, we take reasonable steps to ensure that recipients implement safeguards consistent with the Australian Privacy Principles, including contractual obligations and industry-standard security measures.

7. Data Security

We implement reasonable technical and organisational measures, including SSL/HTTPS encryption, to protect personal information against unauthorised access, misuse, loss, or disclosure.

No method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

Personal information is retained only for as long as reasonably necessary to:

  • Respond to enquiries
  • Maintain Website operations and security
  • Comply with legal obligations

When no longer required, information is securely deleted or anonymised where permitted by law.

9. Your Rights (Australian Users)

Under the Privacy Act 1988 (Cth), you may have the right to:

  • Request access to personal information we hold
  • Request correction of inaccurate information
  • Request deletion of personal information where permitted by law
  • Lodge a privacy complaint

Deletion requests are assessed in accordance with legal and operational requirements and are not absolute.

Requests may be submitted to:
[email protected]

We aim to respond within 30 days.

10. Complaints Handling Procedure (APP 1)

If you believe your privacy rights have been breached, you may submit a written complaint to:
[email protected]

Complaint Process:

  1. Complaints are acknowledged within 7 business days
  2. We investigate internally
  3. A response is provided within 30 days, where reasonably possible

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au

11. Children’s Privacy (18+)

The Website is intended for users aged 18 years and older.

We do not knowingly collect personal information from individuals under 18.
If such information is identified, it is promptly deleted, and access may be restricted to prevent further use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.

13. Contact Us

For privacy-related questions or requests, contact us at:
[email protected]
https://triptideinn.com